24/7/365
Island POS offers 24 hour tech
support directly to a technician's
cell phone 365 days a year.
support directly to a technician's
cell phone 365 days a year.
Guaranteed service response time? Could it be possible?
Understanding how critical your POS system/computer network/camera system is, is the primary driving force for the Island POS team. No longer do you have to wait hours/days/weeks for a call back! Island POS has guaranteed service response times to ensure you get the service you deserve in the timely manner you expect.
The Island POS service team has unmatched expertise in the hardware and software that you purchase for your business.
We currently offer full hardware and software support for a wide range of point of sale products. Whether you need help with programming your products, getting your system up after an outage, or need repairs to equipment that has failed; our technical team has the knowledge and expertise to help.
The Island POS team has extensive knowledge of complex computer networks to help your business stay up and running. Although Island POS specializes in point of sale solutions, our team has extensive experience building and maintaining computer networks to help facilitate offices with their technical needs.
Island POS offers no nonense pricing and a promise that the technician you work with has an in depth understanding of your product.
As a client you have access to our training videos where you can learn how to change settings in your system, send a new staff member for a quick training before they start work, or learn about any new features in the software you have that you may not be using.
Service contracts are offered on a yearly basis, month to month or you can opt to go with time and materials if your product is working fine for you.
Rates
Rates do not apply to customers with an active service contract.
Monday - Friday 8:30am - 4:30pm
Regular Hourly Rate: $110/hour (no trip charge for on site visits!)
Monday - Thursday 4:30pm - 8:30am
After Hours Hourly Rate: $150/hour
Friday 4:30pm - Monday 8:30am
Weekend Hourly Rate: $200/hour
Please contact us regarding service contract pricing and training.
Understanding how critical your POS system/computer network/camera system is, is the primary driving force for the Island POS team. No longer do you have to wait hours/days/weeks for a call back! Island POS has guaranteed service response times to ensure you get the service you deserve in the timely manner you expect.
The Island POS service team has unmatched expertise in the hardware and software that you purchase for your business.
We currently offer full hardware and software support for a wide range of point of sale products. Whether you need help with programming your products, getting your system up after an outage, or need repairs to equipment that has failed; our technical team has the knowledge and expertise to help.
The Island POS team has extensive knowledge of complex computer networks to help your business stay up and running. Although Island POS specializes in point of sale solutions, our team has extensive experience building and maintaining computer networks to help facilitate offices with their technical needs.
Island POS offers no nonense pricing and a promise that the technician you work with has an in depth understanding of your product.
As a client you have access to our training videos where you can learn how to change settings in your system, send a new staff member for a quick training before they start work, or learn about any new features in the software you have that you may not be using.
Service contracts are offered on a yearly basis, month to month or you can opt to go with time and materials if your product is working fine for you.
Rates
Rates do not apply to customers with an active service contract.
Monday - Friday 8:30am - 4:30pm
Regular Hourly Rate: $110/hour (no trip charge for on site visits!)
Monday - Thursday 4:30pm - 8:30am
After Hours Hourly Rate: $150/hour
Friday 4:30pm - Monday 8:30am
Weekend Hourly Rate: $200/hour
Please contact us regarding service contract pricing and training.
Click here to submit a change request.